Welcome to The Mediation Room, leaders in the application of technology to dispute resolution.
We enable disputes to be resolved at less cost, in less time and with less damage to underlying relationships than by litigation.
Our pioneering software is used by courts, government bodies, leading companies, business associations, law and business schools and mediation companies worldwide.
Here you will learn about mediation, 
and other alternative ways to resolve disputes, whether such are with suppliers, customers, employees, business partners, co-directors, regulatory and public bodies or the public at large.
We can arrange for a mediator or arbitrator to discuss your own case and set up tailored systems for organisations handling disputes.
Our services can be applied in-person, or partly/wholly online using our own bespoke sofware.
If you are a mediator or arbitrator, or an organisation offering such services, we can help you offer your skills to cases otherwise not capable of being dealt with in-person, e.g. where the parties are in different countries or where the value of the dispute does not justify the cost of in-person resolution. For those cases you do deal with in-person, we can improve the prospects of success by enabling preliminary in-depth preparation, clarification and issue narrowing to be undertaken online.
Click the Play button below for a short movie explaining a little about mediation
Latest News
- UNCITRAL Sets Up ODR Working Party
- The 43rd session of the United Nations Commission on International Trade Law (UNCITRAL), held in New York, from June 29 – July 9, 2010, resolved to set up a Working Group to focus on the role of ODR (Online Dispute Resolution) in cross-border electronic commerce transactions.
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- 9th ODR Forum
- The 9th International Forum on ODR was held in Buenos Aires on the 2nd and 3rd June 2010. It was ODR by candlelight.
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- Chamber of Arbitration of Milan
- TheMediationRoom.com has been engaged by the Chamber of Arbitration of Milan to train a panel of arbitrators around Europe in the techniques required to adapt their skills to the online environment.
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- The Internet Ombudsman Report
- The European Consumer Centre present their Report to the European Commission on the Internet Ombudsman project undertaken in conjunction with The MediationRoom.com.
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- The Mediation Room Advising Canadian Courts
- Graham Ross, CEO of The Mediation Room, was invited by the Attorney-General's office in British Columbia, Canada, to attend a brainstorm meeting with court officials and other expert advisors in Vancouver on the 30th April to discuss how to best introduce technology into the mediation services operating through the courts.
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- European Standards on ODR
- The European Committee for Standardization (CEN) has produced a final Workshop Agreement (CWA) on standards for Online Dispute Resolution and which was presented to the 21st International Conference on Legal Knowledge and Information Systems held in Florence, Italy on the 10th-13th December 2008.
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- Property Mediation Zone
- Congratulations to Brethertons,solicitors whose Property Mediation Zone, designed for the property management industry and powered by TheMediationRoom, won the 'Highly Commended' title in the 2008 Legal Marketing Awards.
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- European Consumer Centre Pilot
- The European Consumer Centre in UK and Ireland have engaged The Mediation Room to run a pilot of cross border consumer disputes.
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- Psychometric Profiling
- We now offer to mediators a psychometric profiling report of the parties to the dispute provided by one of the world leaders in the field.The psychometric profiling offered to mediators by The Mediation Room is undertaken by AQR, one of the world's leading edge international test publishers, and who operate in 25 countries.
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Click image to view our slidehow
A short movie is available to demonstrate the basic operation of our collaborative online mediation software. Click the image below.
Some of our clients:-
The Ministry of Justice (UK) - a pilot of online mediation in cases awaiting final hearing in the Small Claims Court. Click for website.
The National Institutes of Health (USA) - use in workplace mediation in the health services.Click for website
The Law Council of Australia (Australia) - general use by solicitors in Australia through their professional organisation. Click for website.
The National Mediation Board (USA) - use in workplace mediation in the airline and railroad industries. Click for website
eBay/PayPal (Europe and Australia) - use in online arbitration of consumer disputes for eBay and PayPal by ADROnline.co.uk.Click for website
The Commonwealth Telecommunications Organisation (Worldwide) - use by telecommunications companies for disputes with other suppliers, partners, regulators and consumers. Click for website
The European Consumer Centres (UK/Ireland) - use by ECC in online consumer disputes at our site at The Internet Ombudsman.Click for website
The Property Mediation Zone - an online mediation service for the property management industry run by Brethertons Solicitors of Rugby and Banbury. Click for website
Mediation at Halliwells - an online mediation service run by Halliwells Solicitors of Liverpool, Manchester, Sheffield and London. Click for website